Today Apple stopped me from buying an app from the Mac App Store.
After clicking “Install App” and entering my password, I was presented a screen simply titled “Security Info.” Apple wanted me to create security questions. Sounds like a great idea, I thought, especially in light of the Matt Honan incident.
The problem however was that I couldn’t answer any of them. They either didn’t apply or couldn’t — or were too ambiguous to — be reliably answered.
Maybe if I wasn’t Canadian and consequently was more polarized, I’d have had a singular best friend, or film star, or band in school.
Maybe if learning to cook, or the first film I saw, or the first flight I took was a life changing moment, I’d be able to remember it.
Maybe if I had paid more attention or had better memory, I’d be able to remember the first beach I went to, or how to spell my favourite elementary teacher’s name, or the name of my first manager from that awful first job that one summer over a decade ago.
Maybe if I hadn’t bought more than one album the first time I bought albums, or owned a car, or was into professional sports.
Maybe if I had had a pet, or loved a children’s book, or had a formal name that required a nickname.
Or maybe if Apple had let me write my own questions, I’d have bought that app.
I understand that good security and good user experience tend to be at odds but this is just poor execution. “Execution” because a better design already exists: let users write their own questions.
In the end I was able to answer one question. The name of the street where I grew up. Well, sort of. I did move three times between birth and university. Not that it mattered though since Apple required three answered questions.
i’m selling my two worn-out old laptops on ebay. a big one here, and a small one here. i will only be removing financial information from these computers. all music, video files, writing, failed projects and abandoned comics will stay on them.
if you are willing to navigate their jumbled and confusing directory trees you could find such things as valentines i’ve made, a text file i’ve used for my to-do lists and personal notes for 2-3 years, high res versions of all my comics, terrible music i’ve recorded etc. these are kind of strange/personal things for you to buy and if you buy them feel free to do something strange with the files on them.
Paul Woods, Edenspiekermann, on using Keynote as a layout and UI design tool:
In fact, when I first started working at ESPI last July, I was very surprised to find out that designers were using Keynote for laying out presentations. My surprise turned to alarm when I found out that they were also using it as a design tool to build UI designs for websites and apps. It turns out that I was absolutely wrong. Keynote is an incredibly powerful design tool. Less then one year later, I now rarely (if ever) use InDesign to layout presentations, and I have started using Keynote almost exclusively for any web layouts I do. And not just UX wireframes, but full UI designs.
I am formally retreating, for a period at least, from posting links to current writing and news. I will be acquainting myself with the great and classic writers to experience great writing. In the time ahead you can expect quotes from what I am reading along with the odd unpublished link posts.